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Case Studies

A mix of long-term engagements and short consulting sprints, across marketing, operations, production, and brand. Here's some of the work.

Sarah Austin Email Marketing & Digital Communications Case Study

Email Marketing & Digital Campaign Overhaul

Five studios, three cities, no unified email marketing strategy. I built the marketing infrastructure that tied it all together.

Sarah Austin Live Stream Case Study

72-Hour Digital Pivot: Launching a Live-Stream Platform During COVID-19

In March 2020, our studios closed overnight. No virtual infrastructure, thousands of members without access, and 72 hours to build something from scratch.

Sarah Austin AirTable System Case Study

Operations Transformation Across a Multi-City Franchise

A multi-city franchise running on informal processes and goodwill. Five studios, three cities, and no scalable systems holding it together.

Sarah Austin North Ray Yoga Crisis Comms Case Study

10-Day Brand Transition: Crisis Communications & Community Strategy

North Ray Yoga had 10 days between announcing a full rebrand and going live. Client trust, staff alignment, and brand momentum all on the line.

Sarah Austin Retreat Marketing Case Study

Retreat Marketing: Sold-Out Results Across Multiple Clients

Retreat leaders with compelling offerings and no marketing infrastructure to match. No website, no booking system, no strategy to fill their programs.

Sarah Austin Rebrand Lead Case Study

Modo Yoga to Fyra Yoga: Full Rebrand Lead

Twenty years as Modo Yoga, then a full rebrand across two cities — new identity, new platform, new everything — without losing the community in the process.

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